Assist (general)

They record it. You benefit.

With Vehicle Vision Assist, jobs go on the ramp once, not twice. Trade ins are remarketed before you even have them in stock. You’re more confident in your quotes, and customers are more confident in you.

A photo might paint a thousand words. But Vehicle Vision’s Assist video software has the power to provide first-hand evidence you can trust.

commit to it.
approve it.
qualify it.
quote it.
sell it.
fix it.

They record. You

benefit

buy it.
find it.
check it.
review it.
diagnose it.
appraise it.

Our innovative, easy to use software adds immediate value to the customer experience and provides you with practical advantages.

With Vehicle Vision Assist you can:

Guarantee part-exchange quotes from hundreds of miles away.
Diagnose faults on their time, not yours.
Qualify warranty claims without leaving your desk.
Assess damage remotely so you know what to expect.
Automate seamlessly into your existing systems.

Dealership using Vehicle Vision Assist - Virtual car sales software

Vehicle Vision Assist is the only web application where customers capture the evidence you need to get ahead without taking risks.

Features

No app download

Customers simply use the Assist web app in their browser to capture video footage, take pictures and join Assist Live calls. There is no app download required.

Assist API

Seamlessly integrate Assist into your existing systems and workflows. Plug it into web forms for an automated approach. Add to your back-office systems and use when required. Whatever your use case, you're in control.

Assist Live

When a video or photo is not quite what you need. Simply schedule an Assist Live appointment with your customer, allowing you to engage in real-time within the web app.

Branding

As always with Vehicle Vision products, your brand is front and centre. All customer touchpoints including email, SMS and web app are customised to your brand.

Use existing templates or create your own

Bespoke templates

Assist works with numerous use cases. This means bespoke templates can be created for your use case, giving you more flexibility to communicate instructions to your customers.

Your customer will always know what to do

Customer guidance

The Assist web app provides guidance for customers. Tailored to each use case template, the customer experience is designed to be intuitive and helpful along the way.

Ask your customers questions for more insight

Customer questions

If you need answers to specific questions, Assist can obtain the answers you need by presenting the customer with a bespoke series of questions prior to upload and submission of their assets.

Notifications

Whether you are utilising the Assist API or using the Assist admin view, you'll be notified when there is customer activity and interaction with Assist.

Benefits